Remarkable Service - The Elements of Service
This course is targeted toward servers who need to learn the fundamentals of restaurant service. It will introduce you to generally accepted restaurant procedures while inspiring your commitment to the goal of providing Remarkable Service.
Teacher: Jeff Hookham
How to Handle a Guest Complaint
A complaint that is promptly and courteously corrected can result in guest loyalty. This short course teaches you the guidelines to handle a complaint appropriately
Teacher: Jeff Hookham